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Email us: shop@veautie.com

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Hey there! Looks like you have a question. We’ll gladly answer it for you. We suggest checking out the FAQ section as pretty much every question is answered there. You may also reach us at the contact details on the right. We’re always happy to help our lovely customers!

Please note that we currently ship only in the United States.

Email us at shop@veautie.com

We try to respond to every email as soon as possible. However, please note that we typically reply within 0-2 days range, depending on the amount and priority of the requests we receive. Hours of operation: 9 AM – 9 PM CET, Monday – Friday.

Common queries answered

Frequently Asked Questions

We will process your order within 0-2 days Monday-Sunday. Then, the package is processed by the courier within 1-4 days Monday-Saturday. Exact details can be seen during purchase and in your email confirmation. If you have any doubts about your delivery, please email shop@veautie.com and provide your order number.

You can find our Refunds and Returns Policy over here.

If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won’t be able to stop it.

We should not be responsible if you entered an incomplete and/or incorrect shipping address. Our system automatically processes orders and just follows what you supplied.

After the package is sent, you will receive an email with a link to track your package.

E-mail us at shop@veautie.com – we’re here to help you with whatever you need!

If you need to make changes to your order then go to your account or email shop@veautie.com as soon as possible. We focus on fast shipping so you should hurry up before your package is shipped.

We’re shipping only in the US at the moment.

ASPER Ltd manages Veautie.com
Jana Pankiewicza St 1/6
Warsaw, 00-696
Poland

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