Thank you for visiting and shopping at Veautie.com. Following are the terms and conditions that constitute our Shipping Policy.
Please note that we currently ship and deliver only in the US.
Domestic Shipping Policy
Shipment processing time
All orders made before 11:00 PM CET are processed within 2-4 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
We offer Free Shipping on all orders when you subscribe to our newsletter. If you don’t want to subscribe to our newsletter, the standard shipping rate is a flat $5 rate.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Veautie.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Veautie.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order please proceed to our Return & Refund Policy provides more detailed information about options and procedures for returning your order.